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Payer ID description in ChiroFusion doesn't match Office Ally site

It's common to find mismatches in the Payer IDs listed in ChiroFusion and those listed with Office Ally. This isn't a problem.

C

ChiroFusion Support

Updated Sep 11, 2024

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The ChiroFusion Payer ID database includes the majority of the Office Ally Payer IDs. Sometimes a single Payer ID can apply to up to 30 different insurance company entities and names. Instead of associating multiple insurance names to a single code, we simply attach it to the first alphabetical one on the list.

The Payer ID name does not transfer on electronic claims; however, you do have the ability to edit the name if you would like. This link will redirect you to the section of the user manual on adding/editing Payer IDs: 1.8 Payer IDs

 

Note: As long as the Payer ID is confirmed on the Office Ally website, it can be used to submit e-claims in ChiroFusion regardless of the name associated with it.

 

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