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Billing & Claims Management
Guides on insurance claims, modifiers, payer requirements, and billing workflows.
Blank Forms
Downloadable blank forms and templates for chiropractic practice documentation.
Documentation
SOAP notes, treatment records, and clinical documentation best practices.
Scheduling
Appointment scheduling, calendars, reminders, and patient booking management.
Troubleshooting Guide
Step-by-step solutions for common issues, errors, and technical problems.
General
General information, FAQs, and common questions about ChiroFusion.
Tips & Tools
Helpful tips, shortcuts, and productivity tools to get more from ChiroFusion.
Patient Profiles
Managing patient records, demographics, history, and profile settings.
Integrations
Connect ChiroFusion with third-party apps, clearinghouses, and external services.
Learn ChiroFusion
Getting started guides and onboarding resources for new ChiroFusion users.
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Uncategorized articles and general reference material.
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Optional add-ons, premium features, and extensions for ChiroFusion.
All Knowledge Base Articles
Showing 193 matching guides
Medicare AT, GA, GX, GY, and GZ modifier requirements for chiropractic billing
Medicare coverage of chiropractic services may require the use of specific modifier codes.
How do I ensure that an insurance payment is sent directly to me and not the patient?
This article covers the specific settings required for Assignment of Benefits to ensure that insurance payments are issued directly to the Provider or Facility (as opposed to the patient).
How do I convert an insured patient to self-pay?
This article covers the steps required to convert and insured patient to self-pay.
Medicare specific requirements for the HCFA 1500 claim form
Medicare has specific requirements for how they want claims submitted on the HCFA 1500 Claims forms. Below we have outlined the areas where you can enter the necessary information to satisfy these Medicare specific requirements.
Working with ERA's (Electronic EOBs)
ChiroFusion's integrated clearinghouse support ERAs with auto-payment posting. This article provides an overview of working with ERAs.
How do I apply an adjustment to a patient's account?
This article describes the steps required to enter an Adjustment entry in ChiroFusion.
How do I refile a claim with unpaid charges?
This article describes the steps required to refile a claim that was not paid in full by a Payer.
Testing your Office Ally and ChiroFusion connection to ensure claims are transmitting properly
This article describes how to properly test your Office Ally connection within ChiroFusion to ensure claims are transmitting properly.
Primary Care Low Back Disability (Revised Oswestry)
Please download the attached form to your desktop.
How do I setup and use Appointment Text Reminders?
Text reminders are an excellent way to reduce no-show appointments and last minute cancellations at your office. They also will save your staff time calling to remind patients of their upcoming appointments.
How do I track new referrals to my office?
Referrals to your practice can be tracked in ChiroFusion using the 'New Patients' report.
How do I manually add or edit a Payer ID?
If you're unable to locate a specific Payer in the system, you can add the Payer ID manually.
HCFA 1500 Form Printer Templates
Is your HCFA 1500 claim form not aligning properly when printing? You may need to replace the Default print template in ChiroFusion with one that matches your printer's make and model.
How Do I Correct Segment SBR09 On My Eclaims?
When Payer or Office Ally indicates that segment SBR09 is incorrect on your eclaims.
How Do I Add A Taxonomy Code To My Claim Form?
This article will demonstrate the areas where a Taxonomy code can be displayed on a HCFA 1500 form.
Why is my digital signature not showing?
When uploading a signature for Exam and SOAP Notes
ChiroFusion system requirements
These system requirements are regularly updated with recommendations for the optimal use of ChiroFusion.
How Do I Set Up My Existing Office Ally Account for ChiroFusion?
If you already have an Office Ally account and are setting up your ChiroFusion integration, follow these steps to request your SFTP credentials and configuration settings directly from Office Ally.
Using Google Translate for Intakes: A Step-by-Step Guide
This article will discuss how to turn on Google Translate, for translating online intakes into any language you prefer.
How do I enable voice dictation?
Voice dictation converts spoken words into text and can help to improve speed and efficiency when documenting.
What are some common causes of rejected electronic claim files?
Electronic claim forms can be rejected for a number of reasons.
I'm unable to preview or print claims
If you are unable to preview or print a claim form, we recommend verifying that pop-ups are not being blocked in Chrome.
New Users: Helpful tools to use with ChiroFusion
Below are some helpful tools that can be used with ChiroFusion:
How do I export patient data and medical records from ChiroFusion?
You have the ability to export your patient data and medical records from your ChiroFusion account.
My patient states they did not receive their email reminder. Where did it go?
Massage Therapist blank SOAP template
This form can be used by massage therapists to document patient encounters. You can upload the form to the patient's medical file after it's been completed.
Medical Necessity Letter Template
This letter can be sent to an insurer that has denied payment due to non medical necessity.
Neck Bournemouth Questionnaire
Please download the attached forms to your desktop.
Back Bournemouth Questionnaire
Please save attachments to your desktop.
How do I edit Box 33b?
If there is a requirement from the insurance company to populate box 33b, you can customize it in the global insurance settings.
How do I print paper HCFA 1500 claim forms?
When printing paper 1500 claim files in ChiroFusion, you have the option to print to plain paper or to an official 1500 form.
How do I regenerate a claims batch?
Regenerating a batch of claims allows you to resend the batch to the clearinghouse without making edits to the claim files.
E-claims status types and what they mean
Office Ally will provide updates and they will appear in E-Claims Tracking for batches and individual claims.
How do I bill secondary insurance coverage in ChiroFusion?
ChiroFusion supports both Primary and Secondary insurance coverage for patients.
How do I track patient visits for pre-pay packages and plans?
This article covers how to track patient visits using the Authorization feature in ChiroFusion.
How do I delete a patient encounter in billing?
This article covers the steps involved to delete a patient visit or encounter in billing.
How to connect your Office Ally account to ChiroFusion
Connecting your Office Ally account to ChiroFusion is required in order to submit e-claims.
Why is the calendar not updating after a patient checks in?
The scheduling calendar is set to auto-refresh every 70 seconds and should reflect any changes after a refresh.
La Trobe Whiplash
Please download the attached form to your desktop.
Neck Disability Index Questionnaire
Please download the attached forms to your desktop.
Functional Rating Index Form
Working with Outcomes Assessments
The use of outcome assessments is essential in modern health care to assess quality of care and contain costs. This article will show you how to use the digitized Outcomes Assessments in ChiroFusion.
How do I setup and use Online Scheduling?
ChiroFusion's Online Scheduling feature allows patients to schedule appointments with your office 24/7. This article will show you how to setup and get the most from online scheduling.
How do I create color-coded 'status' types for appointments
ChiroFusion offers the ability to create custom, color-coded status types for appointments to indicate patients who are in the waiting room, have checked out, or cancelled.
How do I reorder my ICD-10 codes to comply with Medicare requirements?
This article describes how to list ICD-10 codes in the correct order to preserve medical necessity as per Medicare requirements.
How do I set up a Self-Pay fee schedule for my cash patients?
There is no need to create an additional fee schedule for cash pay patients.
Printing paper claims - universal print template
ChiroFusion Security policy, Business Associate (BA) Agreement and End User License Agreement.
ChiroFusion is HIPAA compliant web-based EHR software. ChiroFusion has sophisticated infrastructure and procedures in place for redundancy and security.
How do I attach notes to electronic claims?
This article covers how to attach notes to electronic claims in Office Ally for Auto and Workman's Compensation carriers who require notes to be submitted with claims.
Where do I enter my Medicare ID, NPI and Provider credentials?
Medicare ID, NPI and Provider credentials are entered in the Admin panel of ChiroFusion.
How do I add sales tax to products sold in my office?
In ChiroFusion, you are able to use the adjustment feature in billing to create a positive adjustment and classify it as sales tax.
How do I manage filed claims in ChiroFusion?
This video tutorial provides an overview of how to manage claims that have been filed in ChiroFusion.
How do I setup ERAs in ChiroFusion
One key element of an efficient, hassle-free revenue cycle is payment accuracy, so practices need ways to ensure their claims are being accurately paid in full. ERAs can help reduce posting errors and save time.
Registering new patients and adding insurance coverage
In order to use ChiroFusion's scheduling, reporting and billing functions, you will first need to register your patients and attach insurance coverage to their profile.
Primary insurance and inactive cases: Patient's condition related to....
Software update history
View a log of our recent software updates and see what's to come.
Archive old records to improve page load time in Billing
The accumulation of a large amount of data can lead to decreased page load times in ChiroFusion. This article describes how to archive data to improve page load speeds in billing.
How do I edit Box 25 on the HCFA 1500 form to show 'Other' Tax ID and/or SSN?
ChiroFusion is configured by default to display your Tax ID in HCFA 1500 Box 25.
How do I edit a signed note outside of ChiroFusion?
Signed SOAP notes and Exams in ChiroFusion can be edited, but must first be exported from the patient's record to your desktop.
How to create an email automation for patient birthdays
This article describes the steps involved to setup an automated email birthday campaign for your patients using Mailchimp.
EDI & EFT Application Forms: Asking for practice management software info
For EDI and EFT enrollments, the Practice Management Software information is not required.
Working with two Cases that have different insurance coverage
ChiroFusion gives you the ability to setup multiple Cases for a patient and assign different insurance coverage to each one. This article explains how to work with multiple Cases and generate charges for each.
Chrome Troubleshoot: Resolving common issues
If you are experiencing lagging or freezing while using ChiroFusion, it's most likely related to your web browser or internet connection.
Patient Financial Responsibility form
We recommend having your patients read and sign this form to acknowledge their understanding of your authorization for treatment, payment, and patient financial policies.
Headache Disability Index
Please download the attached form to your desktop.
Understanding the Clinical and Patient Dashboards
The ChiroFusion Dashboard provides a snapshot of the patient's entire case history and makes it easy to manage their care.
How do I create a digital signature?
This article will show you how to create and use a digital signature in ChiroFusion. It also covers the steps required to reset your digital signature PIN code.
How do I change the date of service while working on a note?
This articles covers the steps to change the DOS for a note that has not yet been signed.
Exporting and printing patient medical records
This article covers the steps to export and print, or fax a patient's complete medical record.
ChiroFusion Blank Patient Intake Form
This form mirrors the software with the same format.
How to setup your Physitrack integration with ChiroFusion
Physitrack is a HIPAA compliant platform for healthcare practitioners to offer high-quality home exercise programs, track patient adherence and initiate Telehealth video calls.
How Do I Enroll for an Office Ally Account?
This page will explain how to enroll for an Office Ally account. You will only need to create 1 Office Ally account even if you have multiple Providers in your office.
Office Ally rejection reasons for e-claims
This article provides helpful information for better understanding e-claim rejections from Office Ally
How do I delete a patient payment after it has been applied?
How do I change the billing Provider for a specific encounter?
When there are multiple Providers in a facility, you have the ability to edit the Provider that appears on a specific date of service in billing.
How do we backup our data in ChiroFusion?
There is not currently a way to locally back up files from your ChiroFusion account on your computer. Your data is securely stored on our servers that utilize the highest levels of bank encryption software and are fully redundant.
I am having a problem exporting ChiroFusion reports to Excel
The Excel report downloaded from ChiroFusion does not open in Excel or opens as a blank document.
I'm locked out of my account and need to reset my password
Provider and Staff passwords can be reset in the Admin panel of ChiroFusion.
Paper Exam template
This blank template can be used for handwritten notes that can later be transferred into the software.
I cannot find my ERA in ChiroFusion
If you have confirmed that an insurance company has issued an ERA check and it is not showing up in ChiroFusion, you can follow these next steps:
On-Demand Training Videos: Learn ChiroFusion at your own pace
ChiroFusion's on-demand training videos are a great way to get take control of your own learning at a pace that suits you.
How do I edit a note after it's been saved?
The article below describes the steps necessary to edit an Exam or SOAP note in ChiroFusion after it's been signed and saved.
Billing and Claims User Manual
We offer a comprehensive Billing user manual that provides both written step-by-step instruction and video tutorials on the entire ChiroFusion billing and claims module.
How do I collect a patient co-payment in advance of charges being generated?
There will be times when the flow in the office is so busy that perhaps charges have yet to be generated and the front office staff needs to collect a payment. This article describes how to collect a payment in advance of any charges being generated.
How do I run an Insurance Aging Report
The insurance aging report provides a breakdown of the claims that are currently aging to insurance. Any claim that is sent to insurance through e-claim submission or that is printed on a HCFA claim form, will be displayed in this report.
How do I correct a misaligned HCFA 1500 form?
This article will show you the steps to tweak the default 1500 form template in ChiroFusion and correct any misalignments that may have occurred during printing.
Unable to change locked date of service. System says DOS already exists
This articles provides the steps necessary to unlock a pre-existing date of service in ChiroFusion.
Letter Of Medical Necessity For TENS Unit
This letter can be used to justify the need for a prescribed TENS unit.
Scheduling and managing patient appointments
ChiroFusion offers a robust patient scheduler that can help you to better manage appointments and track productivity and growth.
Receiving an error when trying to delete a diagnosis (ICD-10 ) code
This article covers the steps required to resolve an error message when trying to remove a diagnosis code from a note. The issue is due to the ICD-10 code being linked to a diagnosis pointer.
How do I generate a Face Sheet for referrals?
A Face Sheet (also called a demographic page) is a page that can be printed from the system with basic information regarding your patient. This allows for easier transfer of information from one provider to another.
ChiroFusion Blank Patient Intake Form (Spanish)
This form mirrors the software with the same format.
How do I transfer a patient account credit to ChiroFusion from another software?
This article covers how to manually transfer an account credit into ChiroFusion from another EHR software.
How do I apply charges to a self-pay or cash-pay account?
Using re-submission codes (HCFA 1500 claim form: Box 22)
This article will walk you through the process of editing a claim to show a specific re-submission code in Box 22 before refiling.
How do I edit Box 11 on the HCFA claim form?
This articles covers the steps involved to edit Box 11 on the HCFA 1500 claim form.
Why do I get an error when uploading files to a patient's medical record?
ChiroFusion only accepts PDF, PNG & JPEG formats. If you attempt to upload another file format, you will receive an error.
How do I show Employment in Box 10a of the HCFA 1500 form?
If you have a need to show ‘Employment’ in box 10a of the HCFA 1500 form, you can configure these settings within the patient’s profile.
Can I Use Same Email For Parent And Child?
ChiroFusion requires a unique email address to be associated with each patient including minors.
My updates to Online Scheduling are not showing
This article covers the steps involved to test updates that have been made to Online Scheduling.
How do I post an insurance payment to multiple dates of service or to multiple patients?
There are times when you may receive a check from a Payer that covers multiple dates of service or multiple patients. This article will show you how to properly post payments to multiple DOS or multiple patients.
Does OpenEdge payment processing accept ApplePay, AndroidPay, and/or HSA type credit cards?
All OpenEdge EMV enabled devices support NFC (near field communication) transactions.
Accepting Assignment: HCFA 1500 claim form Boxes 27 and 13
As a Provider, you have the option to accept or decline assignment of benefits in ChiroFusion.
How do I edit and refile an insurance claim
This article covers the steps involved to edit and refile an insurance claim in ChiroFusion.
HCFA 1500 claim form: Box 26 patient account number - What this number means
The information located in Box 26 of the HCFA 1500 form is auto-generated by ChiroFusion.
I'm unable to approve charges in billing
Being unable to approve charges in billing is usually caused by disabled or blocked pop-up windows in Chrome.
Treatment Denial Letter (to be sent to Payer)
Please see attached treatment denial letter that can be used to dispute and services that have been denied by a Payer.
Quadruple Numerical Rating Scale
Shoulder Pain & Disability Index
Please save the attached files to your desktop.
Configuring practice settings and adding staff users
This article provides an overview of the Admin portal in ChiroFusion and covers the steps necessary to configure your practice settings and manage users.
Completing online intake forms during patient self check-in
Patients who have not finished their intake paperwork before their appointment at your office can complete it during check-in.
How do I attach insurance to a Self-Pay visit that I have already generated in billing?
This article covers the steps required to convert a Self-Pay encounter to an insured encounter.
Why is my patient's subjective complaint not populating from the intake form?
This article will address why subjective complaints are missing from your patient's intake forms.
How do I process an EOB with a credit card number?
Did the insurance company send you an Explanation of Benefits (EOB) with a credit card number as a way to collect payment from them? If yes, please follow the instructions below.
How to create and use macros in ChiroFusion.
Macros are text expanders which can save you time when documenting a visit. Macros also give you the ability to quickly and easily customize your notes.
Understanding the billing and claims flow process
This article explains in detail the flow of the billing and claims process in ChiroFusion.
Error when posting Secondary check: 'Allowed amount cannot be greater than...'
The error message "Allowed Amount Cannot Be Greater Than Remittance" is usually due to one of two reasons.
EMR User Manual
We offer a comprehensive EMR user manual that provides both written step-by-step instruction and video tutorials. Topics include patient scheduling, documentation, and practice configurations.
New Client Enrollment Packet
At ChiroFusion, we're committed to simplifying and enriching your practice. Our entire team looks forward to meeting the needs of your practice and exceeding your expectations.
Billing Reports: We offer various reports for tracking billing activity and productivity
This article provides a summary of the billing reports available in ChiroFusion. New reports are being added with each software update.
How do I apply a $0 EOB from a Payer as a check or as a denial and close an insurance claim
This article will show you how to apply a $0.00 EOB as a check and how to manage a denial by transferring the balance to the patient.
My updates to the Patient Intake Forms are not showing
This article covers the steps involved to test updates that have been made to Online Patient Intake forms.
Croft Disability Questionnaire
Please save attached forms to your desktop.
Medicare billing for non-participating Providers
A non-participating Provider is a Provider involved in the Medicare program who has enrolled to be a Medicare Provider but chooses to receive payment in a different method and amount than Medicare Providers classified as participating.
Can an out-of-network Provider bill insurance through ChiroFusion?
ChiroFusion supports billing for both in-network and out-of-network Providers.
How do I re-print a HCFA 1500 claim form?
This article provides instruction on how to re-print a HCFA 1500 claim form.
Why is Box 32 and 32a blank on my HCFA 1500 form?
If a Provider does not have a group NPI number, the national standard for EDI claims is that Box 32 is not necessary as it is already displayed in Box 33.
HCFA 1500 Form Explained
The HCFA-1500 (CMS 1500) is a medical claim form employed by doctors, nurses, and professionals, including chiropractors and therapists to process the medical claim of a patient.
How do I refile claims for the same dates of service to a different insurance company?
If you have previously transmitted claims to an incorrect Payer, and need to refile and submit to the correct payer, it is possible to do so.
Check server status for reported outages and application health and performance
Be informed of service outages and scheduled maintenance.
What does a yellow line item in Approve Charges mean?
A yellow highlighted line in Approve Charges indicates that there is missing data for the encounter.
How do I revert or delete an insurance payment
This article covers the steps involved to revert or delete an insurance payment that has been posted or closed in the billing module.
How do I manage a negative insurance payment or overpayment?
There are times when you will receive an adjustment from an insurance company as a negative payment due to over-payment.
OpenEdge payment processing assistance
Utilizing OpenEdge’s integrated payment platform, ChiroFusion users can seamlessly and securely process credit card payments.
How to create custom appointments for non-patient related events
The scheduler and customized appointment types can be used to manage the office schedule for not only patient appointments, but also for non-patient related events.
Auto-Save Feature for Documentation
Does ChiroFusion automatically save my notes?
How do I terminate patient insurance?
This article explains how to remove insurance from a patient profile.
How do I create and edit Care Plan templates?
ChiroFusion offers users the ability to create and save custom care plan templates which can be used for all patients. This article covers the steps required to create and edit care plan templates.
How do I set-up and use patient self check-in?
ChiroFusion's self check-in portal allow patients to easily and quickly self check-in.
Review Of Systems Blank Checklist Form
This is a printable checklist for review of systems and medical history.
Can my patients pay their bill online?
ChiroFusion’s integrated payment partner, Global Payments, makes it quick and convenient for patients to pay their bill online.
What is the difference between type 1 NPI and type 2 NPI?
There are two categories of heath care Providers for NPI enumeration purposes. Entity Type 1 (Individual) and Entity Type 2 (Organization).
How do I access the ChiroFusion login page?
Chiropractic office letter templates
These sample letters are provided as a reference for practices developing their own materials and may be adapted to local needs.
Patient Post Self IME Report
I signed a note and need to move the visit to the billing queue
This article covers how to submit charges from a signed note to the billing queue in ChiroFusion.
How to document a patient's Medical History in ChiroFusion
The Medical Hx tab provides a user with the ability to document a thorough patient medical history with ChiroFusion.
Why is patient profile picture uploading sideways?
This article helps explain why photos will upload in a rotated format.
Why are my patients archived?
Patients will be categorized as archived if they match certain criteria.
Can I process credit cards with ChiroFusion?
ChiroFusion supports integrated credit card processing through OpenEdge payments.
Can I list multiple dates of service on one HCFA 1500 claim form?
We do not recommend listing multiple dates of service on a single HCFA 1500 form as this can complicate posting and tracking.
How do I file Secondary claims electronically and show the Primary EOB details?
When filing Secondary claims electronically, the claim files need to include information from your primary EOB posting.
How do I save CPT codes with a modifier attached?
This article provides an overview of how to save modifiers to stored CPT codes.
How do I use the Task Manager?
ChiroFusion's Task Manager can be used to assign and track tasks, and track unfinished notes that have been saved as Drafts.
Working with Exams and SOAP notes
ChiroFusion's reporting engine simplifies and expedites chiropractic documentation. Users are able to create a compliant note and claim file in about 30 seconds.
Changes to a patient's Primary insurance information are not updating in Billing
This article covers the steps to update a patient's Primary insurance policy in ChiroFusion.
Does ChiroFusion have a disaster recovery plan?
ChiroFusion has sophisticated infrastructure and procedures in place for redundancy and security.
Health Network Solutions and claims filing
This article is for providers located in NC or SC, and who are required to use HNS for claims filing.
Secondary Claims 'Filed' status option: Choose to file a Secondary claim or auto-mark as filed
In ChiroFusion, you have the option to physically file a secondary claim, or simply auto-mark it as filed.
How do I email an account ledger to my patient?
Users have the ability to email account ledgers, statements and detailed receipts to patients directly from the software.
How do I install Google Chrome?
Google Chrome is a fast, free web browser and the only browser supported by ChiroFusion.
How can I view all charges for a particular patient?
The Patient Account will display all charges for a specific patient.
How do I edit the addressee on a patient statement?
This article describes the steps to add a different addressee in the statement tab when generating a patient statement.
Secondary Claims: Adjustment Reason Codes
Primary EOB details are required for all claims submitted to Secondary Payers.
CPT codes will not save to my notes
If you have completed a note and notice that the CPT codes are missing or that they have not been transferred to billing, chances are you forgot to save the codes prior to signing the note.
ICD-10 cheat sheet for chiropractors
Our ICD-10 cheat sheet will help you to submit claims faster and with greater accuracy.
How do I view future appointments for a patient?
This article describes the options available in ChiroFusion to view future appointments for a patient.
How do I change the time-interval for when text appointment reminders are sent out?
Text appointment reminders can be triggered from 2 - 24 hours prior to an appointment. This article will show you how to customize text appointment reminders in ChiroFusion.
Payer ID description in ChiroFusion doesn't match Office Ally site
It's common to find mismatches in the Payer IDs listed in ChiroFusion and those listed with Office Ally. This isn't a problem.
'Duplicate claim within 90 days': Why am I seeing this rejection?
A rejection of 'Duplicate Claim Within 90 Days' notice is the result of an Office Ally filter that's meant to block an identical claim from being sent within 90 days of the original claim filed.
ChiroFusion Good Practice: Optimizing your experience with ChiroFusion
Being that ChiroFusion is a cloud or web-based software, there are certain requirements in order to ensure you are optimizing your experience
Submitting electronic claims to Medicare through Office Ally
Chiropractors may decide to be participating or non-participating Providers with regard to Medicare, but they may not opt out.
How do I post an insurance payment when the date of service does not appear in EOB posting?
This article will walk you through how to troubleshoot when a date of service does not appear in the search results when posting an insurance payment.
How do I transfer an Insurance balance to patient responsibility?
This article covers how to close an insurance claim and transfer the balance to the patient.
Insurance company settings and claim filing options: Electronic vs Paper
ChiroFusion gives you the option to file claims electronically or by paper. This article explains how to setup and manage electronic and paper claim submissions in ChiroFusion.
I am having issues viewing the entire ChiroFusion screen
The minimum recommended screen resolution for ChiroFusion is 1024 x 728.
Why can't I click the signature link for Patient Self Check-In?
If you're unable to view the signature button on the patient self check-in screen, your tablet's screen resolution may need to be adjusted.
How do I populate an insurance claim number on HCFA claim form (HCFA Box 11b)
This article covers the steps to change the information appearing in Box 11b on the HCFA 1500 claim form.
How to set up your MailMyStatements™ integration with ChiroFusion
MailMyStatements™ is the leading provider of healthcare statement printing and mailing across the country.
How To Install Google Chrome (Browser) To Your Windows/PC Or MAC Computer
Assignment of Benefits form
An Assignment of Benefits, or an AOB, is a document signed by a policyholder that allows a Provider or Facility to seek direct payment from the insurance company.
Patient Specific Functional & Pain Scale
Please download the attached form to your desktop.
How Do I set up and use Online Intake Forms?
Our customizable HIPAA-compliant online patient intake forms allow your patients to complete their paperwork from the convenience of a desktop, laptop, tablet, or cellular device before arriving for their appointment at your office.
How do I delete a patient or case?
This video will show you how to delete a patient profile and/or a Case.
I am having issues with printing reports
Help with printing and exporting reports from ChiroFusion
How do I add Review of Systems to my Exams?
ChiroFusion gives you the ability to quickly and easily include a complete and detailed review of systems in your exams and notes.
How do I delete a User from my account?
A Staff user can be deleted from ChiroFusion by logging into the Admin panel and removing them as a user.
ChiroFusion Clinical SOAP Note Blank Form
This form mirrors the software with the same format for SOAP Notes.
I took a payment under the wrong patient? What do I do?
What question is your article answering?
Setting up Medicare as Secondary Insurance (MSP Codes)
Learn where to select the Medicare Secondary Payer (MSP) code when Medicare is configured as a secondary insurance.
I posted an insurance check to the wrong payer. How do I fix this?
Learn how to correct an ERA or insurance check that was posted to the wrong payer, including steps for both open and closed checks.
How do I set up Multi-Factor Authentication (MFA)?
Learn how to enable Multi-Factor Authentication (MFA) for a user account in ChiroFusion to add an extra layer of security during the login process.
Most Read Articles
Frequently referenced articles and tutorials
