ChiroFusion logo
Back to Knowledge Base
Troubleshooting Guide

I am having a problem exporting ChiroFusion reports to Excel

The Excel report downloaded from ChiroFusion does not open in Excel or opens as a blank document.

C

ChiroFusion Support

Updated Sep 12, 2024

377 views

To remedy the issue you can go into your "Microsoft Office Excel" software and follow these steps:

  1. Open Excel. Go to File > Options
  2. Click Trust Center > Trust Center Settings
  3. Go to Protected View. Deselect the first option that reads "Enable Protected View for files originating from the internet.

 

Tags:#export#export reports#exporting#export excel#exporting excel#excel#reports

Was this article helpful?

Your feedback helps us continuously improve our documentation.

Related Articles

Troubleshooting Guide

Why is the calendar not updating after a patient checks in?

The scheduling calendar is set to auto-refresh every 70 seconds and should reflect any changes after a refresh.

Troubleshooting Guide

Chrome Troubleshoot: Resolving common issues

If you are experiencing lagging or freezing while using ChiroFusion, it's most likely related to your web browser or internet connection.

Troubleshooting Guide

I'm locked out of my account and need to reset my password

Provider and Staff passwords can be reset in the Admin panel of ChiroFusion.

Troubleshooting Guide

I'm unable to approve charges in billing

Being unable to approve charges in billing is usually caused by disabled or blocked pop-up windows in Chrome.