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How do I refile a claim with unpaid charges?

This article describes the steps required to refile a claim that was not paid in full by a Payer.

C

ChiroFusion Support

Updated Sep 12, 2024

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There are times when a Payer will send a partial payment for a claim while rejecting certain charges. In this case, you will need to perform the following steps.

  1. Post a partial payment.
  2. Place the claim into refile status.
  3. Make any necessary edits to the claim file.
  4. Refile the claim to only include the charges that have not been paid.

This video will walk you through the process of posting partial payments and refiling a corrected claim with an unpaid balance.

 

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