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How do I process an EOB with a credit card number?

Did the insurance company send you an Explanation of Benefits (EOB) with a credit card number as a way to collect payment from them? If yes, please follow the instructions below.

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ChiroFusion Support

Updated Oct 17, 2024

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For those of you utilizing our OpenEdge (Global Payments) integration for payment processing, you can seamlessly process virtual credit cards directly within your ChiroFusion account. Labeled "Credit Card (OpenEdge)," allowing you to enter card information directly within the system.

 

EOB_Credit Card OpenEdge

Go To: BILLING > CLAIMS CENTER > EOB-Payments

    • Click Enter New EOB

    • Select Payment Type Credit Card (OpenEdge)

    • Input the Zip code found on the virtual credit card, Check/EOB Number, Insurance, Date of EOB, Post Date, and Amount.

    • Click ‘Make Payment & Post’. This will bring up a pop-up window for you to enter the credit card number, expiry month, expiry year, and CVV. You will then scroll down and click ‘Make Payment' to process the transaction.

      • Clicking ‘Make Payment & Post Later’, will bring up the window above to process payment but the check itself will be in the table below to post to the patient’s accounts at a later time.

    • Proceed with adding the EOB details for all your patients as you normally would.
    • Close the EOB posting when done by clicking Close Check.

 

Tags:#credit card payments#virtual credit card#openedge integration#oe integration#eob credit card

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