If you have a patient with an active insurance policy attached to their profile and would like to convert them to self-pay, you'll need to first place the insurance in an expired status before removing the policy from the patient's Case.
This article covers the steps required to convert and insured patient to self-pay.
ChiroFusion Support
Updated Sep 12, 2024
If you have a patient with an active insurance policy attached to their profile and would like to convert them to self-pay, you'll need to first place the insurance in an expired status before removing the policy from the patient's Case.
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